It’s not a job. It’s a career.
Our success continues to rely on hiring and retaining the best people. We look for employees who will not only add to our present talent, but, will continue to strengthen our company and customer relationships for years to come. Our company history of over 75 years is proof of our strength in building long term relationships.
At RMH Systems, in addition to your salary, there are a wide variety of benefits, services, and perks available to assist employees and their families in many different ways. These benefits help each individual maintain a good balance in their life.
Positions Available
Customer Service Associate
Waukee, IA
RMH Systems, a 100+ year old Sales & Service company, has an immediate need for a well-organized and self-motivated individual to join our administrative team. We are progressive, growing, and employee-friendly. Due to our continual growth, we need someone with strong attention to detail, good oral and written use of the English language, and a clear, polite, and helpful personality when dealing with our customers and staff.
This position is Mon-Fri, 8am-5pm and requires solid people skills and a strong ability to multi-task in a fast-paced environment.
Position Responsibilities:
- Daily order entry
- Customer invoicing & costing
- Coordinate stock orders between customers and our warehouse personnel
- Provide navigation between vendors and customers on drop ship orders
- Customer service – answering phone calls, responding to customer inquiries
- Order confirmation matching, checking status of existing orders
- Act as liaison between customers and company sales and parts departments
- Maintain a high level of communication with other departments
- Assist with quote preparations when needed
- Backup other inside team members when needed
- Maintain customer files (electronic and paper)
- Coordinate vendor literature to ensure adequate supply is avail to meet customer & sales team needs
- Other misc duties
Minimum Requirements:
- At least a 2 year assoc degree or similar experience in customer service, inside sales, or accounting
- Strong computer & typing skills with ability to use Outlook and Microsoft Office products
- Strong communication skills & self-starter attitude
Benefits:
- Competitive wage based on experience
- Insurance coverage- medical, dental, life, short & long term disability
- Pre-tax flexible spending accounts for medical & childcare
- 401(k) with company match
- Vacation, sick, holiday leave
Material Handling Technician
Waukee, IA – Bellevue, NE – Plymouth, MN
RMH Systems, one of the largest material handling, packaging and industrial scale distributors in the Midwest, is currently seeking service technicians to join our team. We sell a lot of equipment and equipment systems, and we have a growing service team that helps take care of our customers. Our service team performs periodic, annual, operational, and emergency repair to our customer base.
This position is Mon-Fri, 8am-5pm and requires solid people skills and a strong ability to multi-task in a fast-paced environment. We need someone with a strong mechanical background, and strong attention to detail. Additionally, we need a self-starter with a helpful personality when interacting with our customers.
Position Responsibilities:
- Operational maintenance on conveyor, cranes, lift tables, etc at our customer sites
- Emergency repair to malfunctioning equipment at customer site
- Minor equipment installations
- Load testing for cranes & hoists
- Annual inspections programs for hoist & crane customers
- Working with inside sales team to build service business within our markets
- 1 on 1 customer interaction – representing the company well in front of the customer
- Working with inside sales to order replacement parts
Minimum Requirements:
- At least 5 years in field service or similar role with responsibility
- Strong Mechanical experience; electrical experience preferred
- Clean driving record
- Ability to travel 25-30% of the time
- Strong communication skills, and proficiency in Microsoft Word
- Ability to be a proactive part the Sales Engineering Team
Benefits:
- Competitive wage based on experience
- Insurance coverage – medical, dental, life, short and long term disability
- Pre-tax flexible spending accounts for medical and child care
- 401(k) with company match
- Vacation, sick, holiday leave
Overtime and performance bonuses available above normal hourly wages. Training made available for all equipment.
Please submit all correspondence and resumes to tmaxwell@rmhsystems.com.
RMH Systems is an Equal Opportunity Employer/Affirmative Action Employer M/F/D/V.
Packaging Technician
Waukee, IA – Bellevue, NE – Plymouth, MN
RMH Systems, one of the largest material handling, packaging and industrial scale distributors in the Midwest, is currently seeking service technicians to join our team. We sell a lot of equipment and equipment systems, and we have a growing service team that helps take care of our customers. Our service team performs periodic, annual, operational, and emergency repair to our customer base.
This position is Mon-Fri, 8am-5pm and requires solid people skills and a strong ability to multi-task in a fast-paced environment. We need someone with a strong mechanical background, and strong attention to detail. Additionally, we need a self-starter with a helpful personality when interacting with our customers.
Position Responsibilities:
- Troubleshooting, maintenance, and repair industrial packaging equipment
- Primary focus on custom inkjet printing applications
- Minor equipment installations
- Periodic inspections programs for custom inkjet printers
- Working with inside sales team to build service business within our markets
- 1 on 1 customer interaction – representing the company well in front of the customer
- Working with inside sales to order replacement parts
Minimum Requirements:
- At least 5 years in field service or similar role with responsibility
- Strong Mechanical experience; electrical experience preferred
- Clean driving record
- Ability to travel 25-30% of the time
- Strong communication skills, and proficiency in Microsoft Word
- Ability to be a proactive part the Sales Engineering Team
Benefits:
- Competitive wage based on experience
- Insurance coverage – medical, dental, life, short and long term disability
- Pre-tax flexible spending accounts for medical and child care
- 401(k) with company match
- Vacation, sick, holiday leave
Overtime and performance bonuses available above normal hourly wages. Training made available for all equipment.
Please submit all correspondence and resumes to tmaxwell@rmhsystems.com.
RMH Systems is an Equal Opportunity Employer/Affirmative Action Employer M/F/D/V.