RMH Systems, one of the largest material handling, packaging, and industrial scale distributors in the Midwest, is currently seeking a well-organized and self-motivated person to join our team as a heavy capacity scale technician for the Bellevue market.

This position requires a strong work ethic, solid people skills, and the ability to work well independently and with others. We need someone with strong attention to detail, good oral and written use of the English language, and a clear, polite, and helpful personality when dealing with our customers and colleagues. This position consists of primarily servicing, doing preventative maintenance, and installing all types of industrial scales (truck, floor, and bench scales). A CDL is required. Candidates must possess currently, or be willing to obtain upon hire.

Job Duties:

• Performs diagnostics, service repairs, and preventative maintenance on cranes, scales, material handling equipment, packaging equipment, printing equipment, conveyor equipment, cranes, lift tables, etc at our customer sites.
• Drives the Test truck (CDL required), and handles large-scale projects that require weights that can only be transported by the test truck.
• Works as part of a cohesive team within the shop to meet customer needs. This includes assisting, mentoring, or sharing knowledge with other technicians in the shop as appropriate.
• Performs emergency repair to malfunctioning equipment at customer site.
• Involved in equipment installations, as needed.
• Performs load testing for cranes & hoists.
• Completes annual inspections programs for customers.
• Works with inside sales team to build service business within our markets.
• One-on-one customer interaction- Maintains communication with the customer and answers questions relative to the work being performed. Makes recommendations for additional work that needs to be completed.
• Works with inside sales to order replacement parts, as needed.
• Maintains knowledge of existing products and pursues additional technical and product knowledge by actively participating in the training programs of the dealership. This includes manufacturer training and on-the-job training.
• Completes service report explaining the reason for the call, equipment info, and what work was performed. Tech will also complete any other required paperwork based on state regulations.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• High School diploma or GED equivalent required.
• Associates Degree in related field preferred.
• 2 years of Mechanical experience required. Electrical experience preferred.
• Ability to perform repairs and maintenance on equipment following technical manuals and diagnostic procedures.
• Must attain State Scale Technician License within first 6 months
• Valid Driver’s/Chauffeurs License required, and be eligible to drive per respective state law based on office location.
• CDL required, and must register with the Clearing House upon attaining CDL or upon hire.
• Safety oriented attitude required
• Strong communication skills.
• Customer service orientation.
• Basic computer knowledge and the ability to operate diagnostic software.
• This position requires 10-20% overnight travel as needed.

**Pay is based on experience

At RMH, we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. For 7 consecutive years, RMH Systems has been recognized as a “Top Places to Work” by the Des Moines Register for producing an admirable corporate culture with minimal turnover, and a fun, yet challenging, work environment. For more information, visit rmhsystems.com. Check out our “about us” section and video