RMH Systems, one of the largest material handling, packaging and industrial scale distributors in the Midwest, is currently seeking a well-organized and self-motivated Parts/Inside Sales Coordinator to support our packaging sales operations.

The primary objective for this role is to help support our sales team, and grow our business. This role will focus primarily on our Packaging Division. This role will be responsible for packaging projects and parts orders to support the sales team.

This role is a combination of customer support, sales support, and order entry. Our inside team works hard to make sure our projects are organized, and our sales/engineering teams have what they need to be successful. Our inside team is the first contact point for our customer base. This team needs to be responsive, reliable, and customer-focused. This individual is responsible for order entry, order quoting, consumable ordering and aftermarket follow-up.

Primary Duties & Responsibilities

• Enter orders on a daily basis as provided by outside sales team

• Parts ordering and inventory management

• Customer skills – answering phone calls, making aftermarket service phone calls, etc.

• Act as liaison between customers and company sales and parts departments. Coordinate customer functions with other departments to assure timely delivery and installation.

• Maintain a high level of communications with other departments to stay abreast of pricing, equipment updates, specials, etc.

• Assist with the preparation of quotes and proposals in concert with other interested departments.

• Maintain the customer contact file with monthly updates.

Minimum Requirements:

• 2 year associates degree and similar experience in inside sales, or Bachelor’s Degree in related field
• Strong computer and typing skills with ability to use Outlook and Microsoft Office products

• Strong communication skills & self-starter
• Mechanical ability or industry experience a plus

**Pay is based on experience

At RMH, we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. For 6 consecutive years, RMH Systems has been recognized as a “Top Places to Work” by the Des Moines Register for producing an admirable corporate culture with minimal turnover, and a fun, yet challenging, work environment. For more information, visit rmhsystems.com. Check out our “about us” section and videos.

RMH Systems, one of the largest material handling, packaging and industrial scale distributors in the Midwest, is currently seeking a motivated, detail-oriented Robotic Systems Engineer to support our sales operations in the Waukee, IA location. Some travel required, less than 25%.

We are looking for an outgoing individual with a strong robotic programming background to work with our sales & engineering teams to convert conceptual designs into technical plans for Robotics projects, as well as systems including robots.  This person’s responsibilities include designing, integrating, programming, and servicing robotic systems for our customers. There is a strong need for prior experience programming robots.  This position will be involved in qualifying opportunities, quoting, programming robotic systems, and installing and commissioning new systems at customer sites. If you have hands-on experience with AutoCAD, PLC hardware, software trouble shooting and programming, we’d like to discuss this opportunity further.

Our teams find opportunities to consult, design, and implement across all different types of manufacturing.

Primary Duties & Responsibilities

• Work closely with the robotics team on the front end to qualify opportunities.
• Work closely with the design team to provide solutions to customers.
• Program and integrate robots, and robotic systems per customer specifications.
• Support the quoting and securing of projects, as needed.
• Attend customer meetings as needed.
• Responsible for robotics (FANUC) programming and development, including identifying potential scope changes and/or problem areas.
• Responsible for assisting in PLC, HMI, and PC programming and development, including identifying potential scope changes and/or problem areas.
• Assist the controls team in design as needed.
• Provide onsite installation advisement and start up. Commissioning services on the job site.
• Advise robotics team on design functionality and applicability of FANUC robots.
• Ensure deadlines are met with minimal rework.

Requirements for the position:

• Bachelor’s Degree in Engineering or equivalent technical school plus experience
• FANUC robotics training required
• Familiar with both PLC hardware and software; Ability to troubleshoot PLC programming
• Experience with Allen Bradley PLC Programming.
• AutoCAD and RoboGuide experience is a plus
• Safety oriented attitude required
• Strong communication skills. Customer service orientation

At RMH, we recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. For 7 consecutive years, RMH Systems has been recognized as a “Top Places to Work” by the Des Moines Register for producing an admirable corporate culture with minimal turnover, and a fun, yet challenging, work environment. For more information,  “about us” section and videos.