Privacy Policy

Last updated: January 30, 2026

RMH Systems (“we,” “us,” or “our”) operates the website https://www.rmhsystems.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

1. Information We Collect

a. Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name
  • Company name
  • Email address
  • Phone number
  • Any other information you submit through contact forms, quote requests, or newsletter sign-ups
b. Information Collected Automatically

When you visit our Site, we may automatically collect certain information, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring URLs

This information is used to help us understand how visitors use our Site and to improve performance and user experience.

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Responding to inquiries and requests
  • Providing products or services you request
  • Communicating with you about our services
  • Improving our website, services, and marketing efforts
  • Monitoring and analyzing usage trends
  • Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Site, analyze usage, and support marketing activities.

Types of Cookies We Use

  • Essential cookies: Necessary for the Site to function properly and cannot be disabled.
  • Analytics cookies: Used to understand how visitors interact with the Site.
  • Marketing and advertising cookies: Used for remarketing and advertising purposes.

We use a cookie consent banner to allow you to manage your preferences. Non-essential cookies are only set after you provide consent. You can manage your cookie preferences or withdraw your consent at any time by visiting our Cookie Preferences page.

4. Third-Party Services

We use trusted third-party services to operate our Site, communicate with users, analyze performance, and support marketing activities. These services may collect or process information on our behalf. Personal data may be transferred to and processed in countries outside the European Economic Area, including the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

a. Google Analytics

We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as pages visited, time spent on pages, and device information. This data is used to improve our website and user experience. Google Analytics cookies are only activated after you accept cookies via our consent banner.

b. Advertising and Retargeting

We use advertising and remarketing services to promote our business and reach users who have previously visited our Site. These services may use cookies or similar technologies to display relevant ads across other websites. Advertising cookies are only activated after you provide consent through our cookie banner.

c. ActiveCampaign

We use ActiveCampaign to manage our email lists, send newsletters, and support marketing automation.

  • By signing up for our emails or submitting a form, your information will be processed by ActiveCampaign on our behalf in accordance with their privacy policy: https://www.activecampaign.com/privacy-policy
  • Our website uses ActiveCampaign site tracking, which helps us understand user behavior and improve our Site.
  • ActiveCampaign site tracking only runs after you accept cookies via our consent banner.
  • You can update your communication preferences or unsubscribe at any time using the link provided in our emails or by contacting us directly.
d. Hosting, Security, and Delivery

Our Site is hosted on third-party infrastructure providers and may use content delivery networks (CDNs) and security services to improve performance and protect against unauthorized access. We do not sell your personal information to third parties.

5. Data Sharing and Disclosure

We may share personal information with service providers for analytics and advertising purposes as permitted by law, but we do not sell personal information. This includes:

  • With service providers who perform services on our behalf
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, property, or safety, or that of others

All service providers are required to protect your information and use it only for the purposes specified.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

8. Your Privacy Rights & Choices

Depending on your location, you may have specific rights regarding your personal information.

a. GDPR (European Economic Area)

We process personal information based on one or more of the following legal bases: your consent, performance of a contract, compliance with legal obligations, or our legitimate business interests. If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time where processing is based on consent

You may exercise these rights by contacting us using the details below.

b. CCPA / CPRA (California Residents)

You may opt out of targeted or interest-based advertising at any time through our Cookie Preferences page. If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request access to or deletion of your personal information
  • Opt out of the sale or sharing of personal information (we do not sell personal data)
  • Not be discriminated against for exercising your privacy rights

Requests may be submitted by contacting us using the information below. We will verify your request before responding, as required by law.

c. Additional U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights, including the right to access, delete, correct, or opt out of certain processing.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

RMH Systems
1130 SE Westbrook Dr, Waukee, IA 50263
sales@rmhsystems.com
(515) 987-7999